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Privacy Statement

1. We protect the data of our customers and fans

Lovechock B.V. cares about the trust of its customers. Therefore the company takes the requirements of data protection and data security of its customer's personal data very seriously. The following privacy statement explains which data Lovechock collects when you visit the company's website and other online-plattforms connected to Lovechock. In addition, it is explained for which purposes the collected data is used. We use the terms and definitions used in Article 4 of the European General Data Protection Regulation (EU-GDPR) for this privacy statement. Personal data means all information relating to an identified or identifiable person, such as name, address, telephone number and e-mail address.

This Privacy Policy applies to the following online platforms operated or used by Lovechock B.V. itself

· www.lovechock.com

· www.facebook.com/Lovechock

· www.instagram.com/lovechock_official

· www.twitter.com/lovechock

· www.linkedin.com/company/lovechock-b-v-


and their corresponding mobile applications.

On the company's homepage www.lovechock.com Lovechock informs about its product range, the values, the mission and the goals of the company. In addition, Lovechock regularly publishes behind the scenes articles in its blog and picks up on new trends and developments in the areas of conscious living, clean eating, raw chocolate and environmental protection.



2. Contact details of the person responsible for data protection

The Data Protection Officer of Lovechock B.V. with the postal address Asterweg 20 E1, 1031 HN Amsterdam, Netherlands is responsible for the processing of personal data in all areas. The Lovechock B.V. Data Protection Officer can be contacted by telephone at 0031 (0) 20 7609100 and by e-mail at info@lovechock.com



3. Your rights

As a data subject, you have the right to obtain information about the personal data concerning you in accordance with article 15 EU-GDPR. In accordance with article 16 EU-GDPR, you may correct your data or have it deleted if the requirements of article 17 EU-GDPR are met. You also have the right to restrict the processing of your data (article 18 EU-GDPR). For data that you have made available to us, you may request the publication of a copy in a common format (article 20 EU-GDPR).

You can revoke any consent you have given us for the processing of your data at any time. To do so, please contact info@lovechock.com. The revocation will then become effective for the future; processing operations that have taken place previously will therefore not be unlawful.


4. The use of our website

You can access the website www.lovechock.com without identifying yourself or logging in. And we do not store any data. 


4.1 Our newsletter
You can subscribe to the free newsletter on the website. When you request a newsletter, Lovechock B.V. will first send you a confirmation email to the email address you provided, which will ensure that you have actually subscribed to the newsletter. By clicking on the link of the confirmation mail in your mailbox, you agree to receive the newsletter regularly sent by Lovechock B.V. in the future. You can cancel your consent to receive the newsletter at any time by sending an e-mail to info@lovechock.com or by sending an e-mail to pr@lovechock.com and, of course, you will also find an unsubscribe link in every newsletter, which can be used to unsubscribe easily.


4.2 Contact form on the website
We value the dialogue with our customers and fans. We have therefore set up a contact form on our website for requests, criticism, suggestions and questions. The data to be entered here - first name, surname, e-mail address - are used only for the purpose of answering your inquiry / complaint and thus on the basis of your and our common interest. The collected data is intended exclusively for internal use, for example for quality and complaint management. They are stored and deleted after a maximum of 6 months.


4.3 Personal data processing in the human resources sector
Lovechock also processes personal data in the human resources area. Applications submitted by applicants to Lovechock B.V. via online portals such as Indeed and LinkedIn as well as by post or e-mail will always be processed in accordance with the statutory provisions on data protection. This data will be deleted at the latest 6 months after your application, if no recruitment as an employee follows and your data is consequently included in the employee database, or if you do not expressly agree to keep your application on presentation in order to come back to you in case of a later vacancy.

The data entered by you as well as supplementary documents will be processed and used exclusively for the application procedure. Only the persons involved in filling the respective vacancy - management, department head and personnel department - have access to your submitted data.


4.4 Personal data processing on third Party platforms like Instagram and Facebook
If you visit one of the Lovechock profiles on social networks - specifically Instagram, Facebook, LinkedIn and Twitter - and are thus on a third platform, we advise you to familiarize yourself with the data protection declarations and terms of use issued by them in order to understand how your personal data is processed there. In your user profile there, you can adjust the administration and use of your personal data according to your wishes.


Our websites contain links to third-party websites, such as links to the social networks Instagram, Facebook, Twitter and LinkedIn, as well as news portals and blogs. If you follow these links, you will leave our websites and mobile apps. These third party websites are carefully selected by Lovechock B.V., but Lovechock B.V. cannot assume any responsibility or liability for the way your personal information is used, processed, stored and transmitted by these organizations. For more information and details, please refer to the privacy policy of the websites you visit.


4.5 Data for internal market and opinion research and advertising
We use your personal data only for internal market research and Advertising permitted by law. Newsletter subscribers regularly receive our free newsletter on the basis of their consent and can revoke their consent at any time. In case of a revoke even the data for consent will be deleted. You will just receive information about promotions and advertising by E-Mail, if for it an express consent was given. Your data will not be passed on to third parties.


5. Cookies & tracking technologies
5.1 General information on cookies and tracking technologies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files which are stored on your terminal and which store certain settings and data for exchange with our system via your browser. We use a pop-up window to inform you about the cookies used and the user can approve or refuse their use. The individual cookies that we use are described in more Detail below:

  • Analytical / performance Cookies: These cookies enable us to collect anonymous or pseudonymous data about the usage behaviour of our visitors. These are then evaluated by us in order, for example, to improve the functionality of the website and/or to show you interesting offers.


  • Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have provided. We will use this information to tailor our website and the advertisements you see to your interests.


Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser during your next visit (persistent cookies / session-spanning).

You can also object to the setting of cookies by individual providers by clicking on the individual links below. This objection is itself documented by a cookie and is valid as long as you do not delete the cookie. The objection cookie is set for the named domain, per browser and user of a computer. If you access our website from several end devices and browsers, you must therefore object to the data collection again separately on each end device and in each browser.


If you use or set cookies that contain personal data or affect your privacy, Lovechock obtains your consent in advance about your behaviour by navigating through and through our cookie banner on the website after you have been informed about the purpose of the cookies used and thus giving your consent to the setting of cookies. A link in the cookie banner allows you to obtain further information about the individual cookies. Of course, you can also set your internet browser so that it does not accept cookies. As a rule, you can call up corresponding information on the procedure via the help function of your Internet browser.


5.2 Google Analytics (web analysis service)
These pages use Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your anonymised IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can object to the collection and use of your IP address by Google Analytics at any time with effect for the future. Further information can be found at http://tools.google.com/dlpage/gaoptout?hl=en.



6. Data security

We maintain current technical measures to ensure data security, in particular to protect your personal data from the dangers of data transmission and from third parties gaining knowledge.

These are adapted to the current state of the law in each case. We use the standard Secure Sockets Layer (SSL), which encrypts the information you enter, to secure the personal data you provide on the website.


7. Modification of the data protection declaration

We reserve the right to change this data protection declaration in the future according to the law. You should therefore check the data protection declaration regularly when you visit our website.

Date: October 25th, 2018


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